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Assistant General Manager, Hudson Yards

- 5343

- US-NY-New York

- Asset / Portfolio Management

- 350 W 31st St


Overview

The General Manager is responsible for guiding the overall financial and operational requirements for a specific asset within Hudson Yards. The GM must ensure the direction of the asset by understanding the Ownership requirements, stakeholder needs, tenant expectations and staff/contractor performance. The General Manager, more classically known in the industry as an Asset Manager, is the conductor responsible for asset execution.

Responsibilities

RESPONSIBILITIES INCLUDE but are not limited to:

  • Be an integral leader in the establishment and implementation of RHYM organizational strategies, policies, procedures, goals and objectives to ensure efficient operations. Formulate feasible recommendations on how to optimize near and long-term growth of the building and platform
  • Assess and reassess building environment, financial status and resources, defining the mission and vision, identifying priorities and objectives, and selecting valuable strategies to improve overall operations
  • Conduct functional/organizational reviews to identify strengths, weaknesses, and opportunities and evaluate the operational effectiveness of the entire workforce. Identify competency gaps and provide strategies to correct them
  • Provide guidance, governance and motivation to functional managers to obtain the highest standard set for RHYM
  • Assist and oversee the creation and implementation of base building SOPs and best practices ensuring all building functions clearly understand duties and responsibilities
  • Establish baseline systems required for building operations
  • Understands and manages capital budgets and projects, including reporting to senior staff and stakeholder representatives
  • Through continuous periodic property inspections, assess and communicate with functional managers performance against expectations
  • Maintain relationships with key players for each tenant. Provide excellent customer service by responding to tenant requests in a timely and courteous manner
  • Financial responsibilities to create, implement, and oversee annual budgets and reforecasts in addition to working closely with accounting to ensure timely reporting
  • Create and present to multiple parties monthly reporting package of building and staff performance
  • Establish and ensure compliance with tenant fit out policies and procedures
  • General lease administration – advise and adhere to best practices
  • During base building construction and tenant fit-out, makes recommendations to eliminate potential problems and/or improve building operations

Qualifications

Key Role Skill Set

  • Excellent project management skills
  • Proficient in use of technology to solve business problems
  • Ability to organize and prioritize workloads
  • Strong customer service skills
  • Positive, outgoing, engaging
  • Reliable, committed and consistent
  • Strong Building Operations and Construction knowledge
  • Advanced Proficiency in Microsoft Word and Excel
  • Excellent written and verbal communication skills
  • Excellent Financial and Analytical skills
  • Self-starter with the ability to work independently and within a team

Education and Professional Qualifications

  • Bachelor Degree in Business Administration or related discipline
  • 10+ years of real estate, stadium, park or public space management experience, preference for experience in NYC
  • Minimum of 5+ years managing people

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